How does pickup work?

If you live in Portland, Oregon, you can opt for in-person pickup and skip the shipping. After your order is received, I'll reach out and coordinate so that we can meet at an outdoor location in Southeast Portland.

I have been vaccinated and double boosted (Pfizer and Moderna) and will be masked for extra safety.


Why don't you ship to my country?

I actually might! Big Cartel doesn't calculate shipping automatically, and it's hard to predict international shipping rates, which vary by weight, item, and country, so it's difficult to set a flat rate. If you fill out the contact form with information about the product you'd like to order and the mailing address you have in mind, I'm happy to give you a shipping quote and rough timeline for USPS Priority Mail. Then you can decide if you'd still like to place an order, and I'd add it as a custom shipping option!


Note that shipping between countries continues to be greatly delayed due to the ongoing pandemic.


Do you accept returns or exchanges?

Unfortunately, I don't accept returns or exchanges at this time. This may change in a non-pandemic future.